Zielsetzung
- Creation of a document portal with easy access to the assets stored in the Contenserv DAM system (product data sheets, operating instructions, declarations of conformity, etc.).
- However, access or the search takes place via the products (the PIM)! This search should be carried out both via the free text search and via guided search facets.
- The documents that are assigned to the products (primarily PDF documents) can be displayed and downloaded via preview.
- The "confidentiality status" (only internal or also external) and the topicality of the documents must also be taken into account.
Selection of products
- Selection via high-performance search or configurable search facets
- Display of hits in the “Grid View”
Different views of the hits
- The relevant product information appears in the “list view” next to the product image
Preview of a PDF document
- In the detailed view, the user has access to the documents
- He can download it or browse through it directly in the portal with a click.
Achieved goals
- Direct finding of the required documentation - both for internal employees - as well as for the field service.
- Significant optimization of the processes through the "self-service function" of the ADIB portal.
- Saving of over 50% of the administrative effort - with improved service at the same time,
